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	<title>Comments for Observations</title>
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	<description>Personal and professional observations by John W Lewis</description>
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		<title>Comment on Innovation is an opportunity by John W Lewis</title>
		<link>http://observations.johnwlewis.info/2011/11/07/innovation-is-an-opportunity/#comment-85</link>
		<dc:creator><![CDATA[John W Lewis]]></dc:creator>
		<pubDate>Tue, 08 Nov 2011 06:07:03 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=1021#comment-85</guid>
		<description><![CDATA[Thank you, Joe, for identifying courage as a crucial factor in innovation. In too many organizations, innovative proposals and the stamina to advance them require something more like downright recklessness and complete disregard for one&#039;s personal reputation and career. Innovation can be managed by establishing strategic perspectives and objectives, maintaining situational awareness of available opportunities, and providing tactical processes for the capture and exploitation of specific innovations. Bringing the management of innovation into the mainstream of our activities, we can reduce the courage and risk involved in innovation. As you describe, this also requires leaders to introduce and promote an innovative mindset.]]></description>
		<content:encoded><![CDATA[<p>Thank you, Joe, for identifying courage as a crucial factor in innovation. In too many organizations, innovative proposals and the stamina to advance them require something more like downright recklessness and complete disregard for one&#8217;s personal reputation and career. Innovation can be managed by establishing strategic perspectives and objectives, maintaining situational awareness of available opportunities, and providing tactical processes for the capture and exploitation of specific innovations. Bringing the management of innovation into the mainstream of our activities, we can reduce the courage and risk involved in innovation. As you describe, this also requires leaders to introduce and promote an innovative mindset.</p>
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		<title>Comment on Innovation is an opportunity by Joe Biron (@bironology)</title>
		<link>http://observations.johnwlewis.info/2011/11/07/innovation-is-an-opportunity/#comment-84</link>
		<dc:creator><![CDATA[Joe Biron (@bironology)]]></dc:creator>
		<pubDate>Mon, 07 Nov 2011 13:36:55 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=1021#comment-84</guid>
		<description><![CDATA[This is a great post. Innovation takes courage, and often times those individuals who have creative insights lack the courage to articulate their ideas. I&#039;m curious about what you mean when you say &quot;managing innovation&quot;. To me, managing innovation means that leaders encourage and develop those ideas within their organizations or groups, and provide a path for those innovative ideas to reach the light of day.]]></description>
		<content:encoded><![CDATA[<p>This is a great post. Innovation takes courage, and often times those individuals who have creative insights lack the courage to articulate their ideas. I&#8217;m curious about what you mean when you say &#8220;managing innovation&#8221;. To me, managing innovation means that leaders encourage and develop those ideas within their organizations or groups, and provide a path for those innovative ideas to reach the light of day.</p>
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		<title>Comment on &#8220;Service design&#8221; is what exactly? by John W Lewis</title>
		<link>http://observations.johnwlewis.info/2011/06/07/service-design-is-what-exactly/#comment-82</link>
		<dc:creator><![CDATA[John W Lewis]]></dc:creator>
		<pubDate>Thu, 16 Jun 2011 22:04:20 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=949#comment-82</guid>
		<description><![CDATA[Thank you very much for your comment, Laura. You have captured it my point; I am trying to identify what is new.

I&#039;ve read your very useful and descriptive post, and would have commented (expect that TypePad seems unable to display my name rather than the title of my blog!)

In your post, I think that you are describing something very important and much more important than user interface design. But isn&#039;t this known as &quot;business process engineering&quot; or, more simply, &quot;management&quot;, which people have been doing for rather a long time?]]></description>
		<content:encoded><![CDATA[<p>Thank you very much for your comment, Laura. You have captured it my point; I am trying to identify what is new.</p>
<p>I&#8217;ve read your very useful and descriptive post, and would have commented (expect that TypePad seems unable to display my name rather than the title of my blog!)</p>
<p>In your post, I think that you are describing something very important and much more important than user interface design. But isn&#8217;t this known as &#8220;business process engineering&#8221; or, more simply, &#8220;management&#8221;, which people have been doing for rather a long time?</p>
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		<title>Comment on &#8220;Service design&#8221; is what exactly? by Laura Keller</title>
		<link>http://observations.johnwlewis.info/2011/06/07/service-design-is-what-exactly/#comment-81</link>
		<dc:creator><![CDATA[Laura Keller]]></dc:creator>
		<pubDate>Wed, 15 Jun 2011 21:45:25 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=949#comment-81</guid>
		<description><![CDATA[John,

I like your critical eye toward this &#039;new, but not new, is it really new&#039; area, service design. I welcome any comments you have on my article as well:

http://uxmatters.com/mt/archives/2011/03/why-ux-professionals-should-care-about-service-design.php

Laura Keller]]></description>
		<content:encoded><![CDATA[<p>John,</p>
<p>I like your critical eye toward this &#8216;new, but not new, is it really new&#8217; area, service design. I welcome any comments you have on my article as well:</p>
<p><a href="http://uxmatters.com/mt/archives/2011/03/why-ux-professionals-should-care-about-service-design.php" rel="nofollow">http://uxmatters.com/mt/archives/2011/03/why-ux-professionals-should-care-about-service-design.php</a></p>
<p>Laura Keller</p>
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		<title>Comment on Experience &#8211; the Apple iPad video by John W Lewis</title>
		<link>http://observations.johnwlewis.info/2011/06/02/experience-the-apple-ipad-video/#comment-80</link>
		<dc:creator><![CDATA[John W Lewis]]></dc:creator>
		<pubDate>Mon, 13 Jun 2011 19:28:35 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=943#comment-80</guid>
		<description><![CDATA[Thanks for your comment, Christophe.  I&#039;m glad that you enjoyed it!]]></description>
		<content:encoded><![CDATA[<p>Thanks for your comment, Christophe.  I&#8217;m glad that you enjoyed it!</p>
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		<title>Comment on Experience &#8211; the Apple iPad video by Christophe Poizat</title>
		<link>http://observations.johnwlewis.info/2011/06/02/experience-the-apple-ipad-video/#comment-79</link>
		<dc:creator><![CDATA[Christophe Poizat]]></dc:creator>
		<pubDate>Mon, 13 Jun 2011 18:34:37 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=943#comment-79</guid>
		<description><![CDATA[Very smart indeed :)]]></description>
		<content:encoded><![CDATA[<p>Very smart indeed <img src='http://s0.wp.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Comment on Liking LikeMinds 2010 by Like Minds 2010: That’s What They Said &#124; Like Minds</title>
		<link>http://observations.johnwlewis.info/2010/03/03/liking-likeminds-2010/#comment-78</link>
		<dc:creator><![CDATA[Like Minds 2010: That’s What They Said &#124; Like Minds]]></dc:creator>
		<pubDate>Thu, 21 Apr 2011 07:05:24 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=512#comment-78</guid>
		<description><![CDATA[[...] Time To Stop Talking And Do More Doing Gary Day-Ellison – Like Minds John W Lewis – Liking Like Minds Jonathan Alder – Like MInds 2010 Brand Lesson 2 Stewart Baines – Listen, but don’t forget to [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Time To Stop Talking And Do More Doing Gary Day-Ellison – Like Minds John W Lewis – Liking Like Minds Jonathan Alder – Like MInds 2010 Brand Lesson 2 Stewart Baines – Listen, but don’t forget to [...]</p>
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		<title>Comment on Innovation strategy &#8211; where to aim? by LikeMinds turn to &#8220;innovation and opportunity&#8221; &#171; Observations</title>
		<link>http://observations.johnwlewis.info/2011/01/13/innovation-strategy-where-to-aim/#comment-77</link>
		<dc:creator><![CDATA[LikeMinds turn to &#8220;innovation and opportunity&#8221; &#171; Observations]]></dc:creator>
		<pubDate>Wed, 30 Mar 2011 11:47:54 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=813#comment-77</guid>
		<description><![CDATA[[...] opinion, the reason why innovation is on everyone&#8217;s agenda; I have described, posted on and spoken about this previously and expect to do so, from time to time, [...]]]></description>
		<content:encoded><![CDATA[<p>[...] opinion, the reason why innovation is on everyone&#8217;s agenda; I have described, posted on and spoken about this previously and expect to do so, from time to time, [...]</p>
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		<title>Comment on Innovation by LikeMinds turn to &#8220;innovation and opportunity&#8221; &#171; Observations</title>
		<link>http://observations.johnwlewis.info/articles/innovation/#comment-76</link>
		<dc:creator><![CDATA[LikeMinds turn to &#8220;innovation and opportunity&#8221; &#171; Observations]]></dc:creator>
		<pubDate>Wed, 30 Mar 2011 11:47:50 +0000</pubDate>
		<guid isPermaLink="false">http://johnwlewis.wordpress.com/?page_id=210#comment-76</guid>
		<description><![CDATA[[...] is not, in my humble opinion, the reason why innovation is on everyone&#8217;s agenda; I have described, posted on and spoken about this previously and expect to do so, from time to time, [...]]]></description>
		<content:encoded><![CDATA[<p>[...] is not, in my humble opinion, the reason why innovation is on everyone&#8217;s agenda; I have described, posted on and spoken about this previously and expect to do so, from time to time, [...]</p>
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		<title>Comment on It&#8217;s not about the technology! Or is it? by robpatrob</title>
		<link>http://observations.johnwlewis.info/2011/02/22/its-not-about-the-technology-or-is-it/#comment-75</link>
		<dc:creator><![CDATA[robpatrob]]></dc:creator>
		<pubDate>Sat, 12 Mar 2011 16:00:11 +0000</pubDate>
		<guid isPermaLink="false">http://observations.johnwlewis.info/?p=845#comment-75</guid>
		<description><![CDATA[I don&#039;t think I am saying go back - I have found that social media has helped me find a tribe and has enabled me to choose where I live - I am saying be thoughtful about how you live and use the new to get you to a better place and fit.

We had to &quot;go to work&quot; in  &quot;Cubicle&quot; We don&#039;t now and the new tech has enabled this.
We can have a full life where we live and work - hey we might even grow our food there too...]]></description>
		<content:encoded><![CDATA[<p>I don&#8217;t think I am saying go back &#8211; I have found that social media has helped me find a tribe and has enabled me to choose where I live &#8211; I am saying be thoughtful about how you live and use the new to get you to a better place and fit.</p>
<p>We had to &#8220;go to work&#8221; in  &#8220;Cubicle&#8221; We don&#8217;t now and the new tech has enabled this.<br />
We can have a full life where we live and work &#8211; hey we might even grow our food there too&#8230;</p>
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